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How do I do a factory reset on the PRESENCE headset?

To reset the PRESENCE headset back to factory settings please follow these steps:
1) Turn the headset off.
2) Connect the headset to a power supply using the charging cable.
3) Keep both the volume buttons pressed and power on the headset. The LED will flash purple three (3) times and then enter pairing mode (LED alternates flashing red/blue). The headset now tries to pair to a Bluetooth device.

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  • 27-May-2015