You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Back to website
Sennheiser Customer Service
Login to track your existing support requests. If you have not created a ticket yet then you would need to
create a new ticket
What should I do if I only get sound in one side of the headphones or have general sound quality issues?
Why are my headphones are not charging (intermittent charging light)?
How do I disable the flashing LED indicator light?
How do I set up the RS 120 wireless headphones?
How do I get sound from BOTH the TV and headphones at the same time?
What do I do if my unit suddenly stopped working?
Why is the headphone sound slightly behind the video image or speaker sound?
How do I pair the headphones (single or multiple) to the transmitter?
What do I do if the headset microphone is not functioning correctly?
How do I do a factory reset on the PRESENCE headset?
SERVICE & REPAIR ARTICLES
How do I send my product in for repair?
PC 360 - Wiring configuration for the PC 360 plugs
What is Sennheiser's warranty policy?
Wiring configuration for a HS 2 to a Lectrosonics TA5F connector
SPARE PARTS ARTICLES
Exploded View & Parts List - SK 100 G3 (Body Pack Transmitter)
Help Desk Software